Managing counseling expertise categories

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Managing Counseling Expertise Categories

Defining counseling expertise into clear categories and sub-categories is a critical part of the system setup since these will be used in multiple ways.

1- During student registration as they select their counseling services of interest

2- During counselor registration as they select the expertise they can support the students with within the counseling services

3- While scheduling counseling sessions to select the expertise covered for the session based on the expertise under the counselor’s profile

The Subjects & Expertise module allows admins to define expertise under the predefined categories and to keep counseling expertise offerings structured.

The predefined counseling expertise categories in the system include:

1- Mentorship

2- Counseling

3- University

4- Scholarships

5- Admissions

This guide covers everything you need to set up and manage counseling expertise inside the admin panel.

 

NOTE: Tutoring Subjects are used for Tutors and Counseling Expertise are used for Counselors

1. Navigating to Counseling Expertise

To manage counseling expertise categories:

 

  1. Go to Subjects & Expertise from the left-side menu.

  2. Click Counseling Expertise.

 

You will see a list of predefined expertise including:

  • Mentorship

  • Counseling

  • University

  • Scholarships

  • Admissions

 

Each row displays:

  • Expertise Area Name

  • Number of Sub-Expertise Items

  • Created On date

2. Viewing Expertise Entries

 

To see the detailed sub-expertise under any category:

  1. Click the three-dot menu beside the expertise category.

  2. Select View.

A popup opens displaying:

  • Expertise Name

  • Expertise Name In (Arabic)

  • Show In

3. Viewing Sub-Expertise Entries

 

 

To see the detailed sub-expertise under any category:

  1. Click the expertise area name.

  2. You will be redirected to sub-expertise detail page.

4. Adding New Sub-Expertise

 

 

To introduce a new specialization within a counseling expertise area:

  1. Click the + (Add Sub-Expertise) button on the top-right.

  2. Fill out the form:

    • Sub-Expertise Name (English)

    • Sub-Expertise Name (Arabic)

  3. Click Save.

Typical sub-expertise examples include:

  • Professional Skills

  • Public Speaking

  • CV Building

  • Scholarship Guidance

  • Career Transition Support

This keeps counselor sessions structured and searchable.

5. Editing an Existing Sub-Expertise

 

If you need to update or correct a sub-expertise name:

  1. Open the three-dot menu beside the sub-expertise entry.

  2. Select Edit.

  3. Modify the English or Arabic name as needed.

  4. Click Save to apply changes.

6. Deleting Sub-Expertise

You can remove outdated or unused sub-expertise entries:

 

  1. Click the three-dot menu beside the sub-expertise.

  2. Select Delete.

  3. Confirm the action.

7. Exporting Sub-Expertise Data

Admins can download all sub-expertise into a CSV file for reporting or planning purposes.

 

  1. Click the Export (Download CSV) button.

  2. A file containing all sub-expertise details will download to your device.

This is ideal for:

  • Internal audits

  • Counselor performance reviews

  • Training content planning

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