Managing in-app notifications

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Managing In-App Notifications

The In-App Notifications feature in PrepBase allows admins to send important updates, alerts, and announcements directly within the platform. Notifications help ensure that students, instructors, counselors, and groups stay informed without relying solely on email or external communication tools.

1. Where to Access In-App Notifications

Navigate to:

Communication → Notifications

This opens the Notifications management screen, where all previously created notifications are listed and managed.

2. Notifications Page Overview

The Notifications page provides a centralized view of all in-app notifications.

Key Areas on the Page

  • Search Bar – Quickly find notifications by title

  • Add Notification (+) – Create a new in-app notification

  • Notifications Table – Displays all notifications

  • Actions Menu – Delete individual notifications

  • Pagination Controls – Navigate through notification history

Notifications List Columns Explained

Each row in the list represents one notification.

Column Description
Title Notification title shown to recipients.
Description Message content of the notification.
Send To Target audience (Student, Instructor, Counselor, or Group).
Created On Date the notification was created.
Actions Context menu for deleting the notification.

3. Creating a New Notification

Admins can create new notifications at any time.

Steps to Add a Notification

  1. Click the ➕ Add Notification button

  2. Enter a clear Title

  3. Add the Description (notification message)

  4. Select Send To:

    • Student

    • Instructor

    • Counselor

    • Group

  5. Click Submit / Save

The notification is immediately delivered to the selected recipients inside PrepBase.

4. Who Receives Notifications

Notifications are visible inside the PrepBase interface for the selected users.

  • Students – Receive notifications related to sessions, billing, or announcements

  • Instructors / Counselors – Receive updates related to teaching, payroll, or system alerts

  • Groups – Useful for batch announcements or program-wide updates

5. Searching Notifications

To find a specific notification:

  1. Use the Search field at the top

  2. Enter part or all of the notification title

The list updates instantly to match the search criteria.

6. Deleting a Notification

To delete a notification:

  1. Click the three-dot menu next to the notification

  2. Select Delete

  3. Confirm the action

This is useful for removing outdated or incorrect announcements.

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