Managing Personal & Professional Details
Keeping instructor information accurate ensures:
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Proper student–tutor matching
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Smooth scheduling
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Accurate billing and payroll
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Secure account access
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Transparent reporting
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Better academic delivery across the platform
1. Accessing the Instructors Module
Go to:

Left Sidebar → Instructors

The Instructors listing page includes:
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Instructor Name
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Email
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Service Type (Tutoring / Counselling)
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Subjects & Expertise
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Assigned Students
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Default Session Duration / Category
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Default Rate
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Payroll Balance
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Onboard Date
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Onboard Status
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Active / Inactive Status
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Action Menu (View / Delete)
2. Adding a New Tutor / Counselor

Click the ➕ Add New Tutor/Counselor button.
Fill in the multi-step instructor form.
Submit to create the instructor account.
A login email is sent automatically if email notification is enabled.
3. Deleting a Tutor / Counselor
To delete:

Click the three-dot menu (⋮) next to the instructor.
Select Delete.
4. Bulk Actions Overview
The toolbar at the top lets admins manage multiple instructors at once.

You can perform:


SMS

Add To-Do / Assign to Project

Filter by Role & Status

Filter Using Calendar (Onboard Date)

Export CSV
These tools help administrators manage instructors efficiently at scale.
5. Accessing an Instructor Profile

Steps
Navigate to the Instructor’s module from the left-hand sidebar.
Locate the instructor in the list using the search bar or scrolling.
To open the Instructor profile:
Option 1: Click the instructor’s name under the Details column.
Option 2: Click the ⋮ (three-dot) icon at the end of the row and select View.
The system loads the Instructor Details page with all profile and activity tabs.
6. Instructor Details — Overview
The instructor profile includes multiple tabs:

Profile
Personal Details
Professional Details
Expertise
Permissions
Portal
Activity Logs
Availability
Payroll
Students
Sessions
Files
Notes
To-Do
Projects
Courses
This article covers all Profile sub-sections in one place for convenience.
7. Managing Default Instructor Settings
Every instructor can have preset default values for:
Default Session Category
Default Session Duration
Time Zone
Virtual Meeting Link (Optional)

Click Change Default Settings:

Update values in the modal:
Click Save.
8. Personal Details
Navigate to:

Instructor Details → Profile → Personal Details
You can manage:

Name
Email Address
Country
City
Nationality
Date of Birth
Gender
Residential Address
Phone Number (optional)
Instructor Type (Tutor / Counselor)
Profile Photo
To edit, click the ✏️ Edit button → update fields → Save.
9. Professional Details
Navigate to:

Profile → Professional Details
This section stores:

Experience Summary
Years of Experience
Native Language
Additional Languages
Employment Status
Qualifications
Instructor Bio
Resume Upload
Click ✏️ Edit to update and save changes.
10. Expertise Management
Navigate to:

Profile → Expertise

You can configure the instructor’s:
Curriculums of Interest (e.g., IGCSE, American, IB)
Levels of Interest (Grade/Year levels)
Subjects of Interest
Click ✏️ Edit → Save.
11. Permissions Management
Navigate to:

Profile → Permissions
Permissions define what the instructor can do within their portal.
Permissions include:
Scheduling
Schedule Sessions
Cancel Sessions
Session Approval
Billable Sessions
Time Tracker
Profile
Edit Profile
Edit Bank Account
Upload Articles
Students
View Student Details
Student File Upload
Student Notes
Student To-Do
Student Planner
Student College List
Projects
Tiers Approval
Report Approval
Edit Stages
Edit Student Status
Edit Student Academic Status
Use toggles to enable/disable permissions → Click Save.
12. Portal Management
Navigate to:

Profile → Portal
You can manage:
Enable/Disable Instructor Login
Allows revoking an instructor’s access without deleting their profile.
View As Instructor
Lets administrators preview the instructor’s portal.
Reset Password
You can set a new password manually if needed.
Click Save after applying changes.
13. Activity Logs
Navigate to:

Profile → Activity Logs
Activity Logs provide a complete audit trail of instructor activity, including:
Login times
To-Do added
Course added
Profile updates
Permission changes
Session updates
Each entry shows:
Activity
Timestamp
Activity Type (Profile, Task, Course, etc.)