Managing student-instructor relationships

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Managing Student–Instructor Relationships

The Assigned Instructors tab under the student profile allows Admins to effectively assign instructors (tutors or  counselors) to the students.

1. Overview of Assigned–Instructor tab

To view all current instructors linked to a student:

  1. Go to Students Accounts → Student Profiles.

  2. Select the desired student.

  3. Click the Assigned Instructors tab.

  4. You’ll see two subtabs:

  • Assigned Tutors

  • Assigned Counselors

Each tab lists the instructor’s name, contact info, default session duration, and category.

  • Instructor Detail – Who the instructor is (name, email, avatar).

  • Default Session Category – Which session category they use by default (e.g., Online Session, In Center Workshop).

  • Default Session Duration – The standard length of their sessions (e.g., 1h, 1h 30m).

  • Subject – The subject this instructor is teaching for this specific student (e.g., English, Physics).

  • Chat Status – Whether chat between the student and this instructor is On or Off.

NOTE: these default settings will only help in prepopulating the details whenever a session is being scheduled between this tutor and the student and can be changed manually while shceduling the session. 

2. Editing or Updating Instructor Relationships

If a tutor or counselor changes, you can update the relationship easily:

  1. Open the Assigned Instructors tab.

  2. Click the ⋮ (three-dot menu) beside the instructor’s name.

  3. Choose Edit to change the instructor, session duration, or category.

  4. Click Save to apply changes instantly.

 

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